Frequently Asked Questions

 
How long has Mystic Mountain been in business?

The parent company, Serengeti Touch, was started in 2010. Mystic Mountain Bath, Body, and Spa Line has been manufactured since 1997. In 2012 we will celebrate Mystic Mountain’s 15th Anniversary.

What do the three pyramids symbolize?

Mystic Mountain’s three pyramids are symbolic of the natural powers of the body, mind, and spirit and are the foundation for the entire Mystic Mountain product line.

Where are the products made?

Mystic Mountain Bath, Body, and Spa products are made in BC, Canada. The manufacturer, Okanagan Naturals, follows stringent government rules for developing and making the products. They also have a site license for organic production.

Does the company do any animal testing?
The company doesn’t do any animal testing nor are any animal by-products used in the products. Note: We use lanolin and milk in some of our special soaps. These are not considered by-products because the animals are still alive.

Are Mystic Mountain products all natural?

We make as natural a product as the Canadian government allows. In order to protect the consumer, there are certain rules that have to be followed in a professional manufacturing plant. We produce our products in a licensed facility. We use all the natural ingredients we can and have information available on everything that we use. It is possible to make arrangements to tour the manufacturing plant to further understand the process.

Are Mystic Mountain products hypoallergenic?

The term, hypoallergenic, is an industry term for marketing purposes. If you are a person whose skin reacts negatively to different products we recommend you try our fragrance free line. We guarantee all our products and if you can’t use our products, we want to know and do something different for you, if possible.